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DANIELLE HEIFA

Hi, I’m Danielle.


I fuse strategy & story to write microcopy & content that puts users first.

Brand

Voice & tone guides.

  • I write brand & style guides that capture the essence of each brand’s story
  • I connect sub-brands, programs, or design systems to master brands for a seamless experience
See work

Technical

Documentation & contextual support.

  • I create technical documentation that helps users understand products
  • I write in-app contextual support to nudge folks when they are struggling
See work

Microcopy

Digital experience with a human touch.

  • I write mobile copy like it’s nobody’s business
  • I collaborate with brilliant designers to architect digital experiences that retain customers & exceed expectations
See work

Companies I have written content for: