DANIELLE HEIFA
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Experience Designer
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RESEARCH
MANIFESTO- EXPERIENCE DESIGN
Protected: CAPITAL ONE- ACCOUNT CLOSURES PROBLEM FRAMING
Protected: CAPITAL ONE- DIGITAL STATEMENTS PROBLEM FRAMING
Protected: CAPITAL ONE: PROACTIVE SUPPORT
Protected: CAPITAL ONE: SUPPORT CENTRE IA
YOLK: RETAIL MOBILE APP
DAILY BREAD FOOD BANK: IA REDESIGN
MCDONALD’S MICRO ETHNOGRAPHY
RECYCLE COACH: PERSONALIZED LEARNING SYSTEM
